Smart devices connect to the internet via WiFi. The Hihome products are equipped with a chipset that exchanges data with the Hihome Cloud. Hihome uses the Tuya platform. Tuya is the world leader in IoT / Smart Home technology. With offices in China, the US and Europe, Tuya serves the different markets.
The cloud server that serves the devices in Europe is located in Frankfurt, Germany. In Europe, and especially in Germany, the demands on privacy are very high. All traffic between the devices and the servers is encrypted. You can be confident that data is stored, used and disposed of in accordance with the GDPR directive. All data remains in the EU and does not end up in China.
The strength of the partnership between Hihome and Tuya is reflected in a reliable Smart Home platform where product and service blend seamlessly.
